HOST 100 : Career and Customer Service Skills

Credits

3

Class Hours

Class Hours2 lecture and 2 lecture/lab

Recommended Prep

Comments

Prior Learning Assessment credit available for this course.

Semester Offered

Fall, Spring

Description

This course builds and maintains the critical skills and understanding necessary to be a dynamic and successful member of today’s rapidly growing service industry. Individuals who work with customers will gain insight into customer behavior and attitudes. Students will develop strategies and skills necessary to create positive relationships encountered in various career situations.