HOST 152 : Front Office Operations

Credits

3

Class Hours

Class Hours3 lecture

Recommended Prep

Comments

Prior Learning Assessment credit available for this course.

Semester Offered

Fall

Description

This course studies the philosophy, theory, and current operating procedures of a hotel front office. It concentrates on the human relations skills necessary for effective guest and employee relations, and the technical skills necessary to operate a manual, mechanical, or computerized front office operation.